Frequently Asked Questions
Everything you need to know about your next gaming upgrade.
What is the standard shipping time for orders?
Most orders are processed within 24-48 hours. Domestic shipping typically takes 3-7 business days, while international shipping may take 10-15 business days depending on your location.
Do you offer a warranty on gaming peripherals?
Yes, all Wulf Gaming hardware comes with a standard 12-month manufacturer warranty covering defects in materials and workmanship.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular digital wallets like Apple Pay and Google Pay.
Are your products compatible with both PC and consoles?
Most of our headsets and controllers are cross-platform compatible. Please check the 'Specifications' section on the individual product page for specific compatibility details.